Privacy Policy
Last updated: July 19, 2026
About Qenvario
Qenvario helps restaurants, cafes, bars, and small businesses create a public business profile, QR menu, and related management tools. This policy explains what information we process and why.
Information we collect
Account and profile information
We process your email address when you create an account, together with business names, descriptions, links, images, menu content, themes, and settings you choose to publish. Google sign-in supplies only the basic account information permitted by that authentication flow.
Contact form records
When a visitor uses a business contact form, we may store their name, email, message, and any enabled phone, company, or custom answer fields. These records are shown to the relevant business account in its dashboard.
Product analytics
On public profiles and menus, we may record the type and time of views, link or menu-item clicks, QR visits, filter use, and feedback, together with the related link or item identifier. Some events carry limited metadata such as language, arrival source, or feedback choice.
Raw IP addresses, browser user-agent strings, and referring-page URLs are not stored with analytics events. To limit abuse and deduplicate short-term repeats, we use irreversible, secret-keyed, time-windowed anonymous hashes.
Site analytics and cookies
Vercel Analytics provides aggregate, cookie-free site measurement. Google Analytics loads only after you accept analytics in the cookie preference panel. We do not send names, emails, phone numbers, or private menu data to Google Analytics.
Payments and technical logs
Paddle processes subscription payments as Merchant of Record; Qenvario does not receive card numbers or payment credentials. Hosting and security providers may process standard network and security logs to operate the service.
How we use information
- Authenticate and secure your account
- Provide profiles, QR menus, links, and dashboard features
- Deliver contact requests to the relevant business account
- Measure aggregate performance and improve the product
- Prevent spam, fabricated traffic, and service abuse
- Manage subscriptions, operations, and support communications
Retention and deletion
Product analytics events are retained for no more than 90 days, and rate-limit records for no more than two days. Account, profile, menu, and contact-form data is retained while the account is active or as needed to provide the service. You can delete your account from the dashboard or request deletion through the support address below. Records may be kept longer where a legal retention duty applies.
Service providers
- Supabase: authentication, database, and file storage. Privacy policy
- Vercel: application hosting and aggregate cookie-free analytics. Privacy policy
- Google: optional Google sign-in and, with consent, Google Analytics. Privacy policy
- Paddle: subscription payments and Merchant of Record services. Privacy policy
- Resend: account and business notification email delivery. Privacy policy
Your rights and contact
Depending on where you live, you may have rights to access, correct, delete, restrict, or object to processing of your information. For account or data requests, email support@qenvario.com.
Changes
If this policy changes materially, we will update the date above and, where appropriate, provide an additional notice in the service.